Terms and Conditions of Sale

1.1 Detailed description of goods and/or services

Oriental Carpet Gallery is a business in the retail industry that deals in carpets.

1.2 Delivery policy 

Subject to availability and receipt of payment, requests will be processed within 7-10 working days and delivery confirmed by email and/or cellphone.

1.3 Customer Privacy policy

Oriental Carpet Gallery shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569

1.4 Payment options accepted

Payment may be made via Visa and MasterCard.

1.5 Card Acquiring and Security

Card transactions will be acquired for Oriental Carpet Gallery via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

1.6 Customer Details Separate from Card Details

Customer details will be stored by Oriental Carpet Gallery separately from card details

which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

1.7 Merchant Outlet Country and Transaction Currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

1.8 Responsibility

Oriental Carpet Gallery takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

1.9 Country of Domicile

This website is governed by the laws of South Africa and Oriental Carpet Gallery chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Shop 336, Entrance 4 Somerset Mall, Somerset West, Cape Town

1.10 Variation

Oriental Carpet Gallery may, in its sole discretion, change this agreement or any part thereof at any time without notice.

1.11 Company Information

This website is run by Farshi Pak Close Corporation based in South Africa trading as Oriental Carpet Gallery and with registration number 2005/015682/23 and VAT number 4200218651.

Oriental Carpet Gallery Contact Details

Company Physical Address:
Shop 336, Entrance 4 Somerset Mall, Somerset West, Cape Town Email: sales@orientalcarpetgallery.co.za
Telephone: 021 851 0845

1.12 Disclaimer

Due to the nature of electronic photography, it may happen that the colours of the product displayed on the catalog vary to a minor extent.

The use of the Website is entirely at your own risk and you assume full responsibility for any risk or loss resulting from the use of the Website or reliance on any information on the Website.